Warranty/Contract of Sale
Questek Limited warranty statement
   
Questek components international Pte Ltd warrants that its products are free from defects in
material and workmanship. Subject to the conditions and limitations set forth below.
Questek will at its option, either repair or replace any part of its product(s) that prove defective by
reason of improper workmanship or materials. Repaired parts or replacement products will be
provided by Questek on an exchange basis, and will be either new or refurbished to be functionally
equivalent to new. This warranty does not cover any damage to this product that results from
accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair or
modification.
 
Warranty Duration
Life Time Warranty: All major on 3rd memory modules with "Memory Power" yellow sticker. The warranty will be over once the Dram chips suppliers stop producing that particular chip model or a 3 years period has lapsed since the last purchase of the goods as stated in the invoice whichever is earlier.
12 Months Warranty: All OEM memory modules unless otherwise specified.
 
 
Warranty Conditions
The warranty will be null and void subject to the following conditions:
a) The warranty sticker was mislaid, interfered or damaged.
b) The warranty period is expired.
c) The modules was damaged due to improperly use by the user.
d) The modules are physically damaged.
e) The I.C. Chip or PCB board was burnt or cracked
f)  The modules was repaired without Questek authorization.
g) The modules are too dirty or have written marks on the PCB or ICs
i)  All warranty sticker not belonging to Questek must be taken out before returning to us.
 
Procedure for Return
 
a) Send email to services@questek.com.sg to request fo RMA form.
b) On receiving your mail we will send a RMA form to you and please fill in the details and send back.
c) We will issue a RMA number and advise you where to send the good to.
d) Our service centre will inform you if the module warranty is void.
 
Charges will be applied if the module is damaged or warranty is void. The charges will depend on the
severity of the damages.

 Limitation of  Liabilities

Buyer shall not in any event be entitled to, and Seller shall not be liable for any indirect, special, incidental or consequestial damages of any nature including, without limitation, business interruption costs, removal and or/ reinstallation costs,  loss of profit/revenue, loss of data, data recovery cost, injury to reputation or loss of customers or any expenses incurred even if  seller has been advised of the possibility of such damages. Buyer's recovery from Seller for any claim shall not exceed Buyer's Purchase Price for the product giving rise to such claim irrespective of the nature of the claim, whether in contract, tort, warranty or otherwise Seller shall not be liable and Buyer shall not be indemnify, defend and hold Seller harmless from any claims based on Seller's compliance with the Buyer's Designs, specification or instruction, or modification of any products by parties other  the Seller, or use in combination with other products.

Contract of Sales

Products sold by Seller are not designed, intended or authorized for use in life support, life sustaining, nuclear, or other applications in which the failure of such Products could reasonably be expected to result in personal injury, loss of life or catastrophic property damage. If Buyer uses or sells the Products for use in any such applications: (1) Buyer acknowledges that such use or sale is at Buyer's sole risk; (2) Buyer agrees that Seller and the manufacturer of the Products are not liable, in whole or in part, for any claim or damage arising from such use; and (3) Buyer agrees to indemnify, defend and hold Seller and the manufacturer of the Products harmless from and against any and all claims, damages, losses, costs, expenses and liabilities arising out of or in connection with such use or sale.

Authorised Service Center In India

Mumbai

Memory Power RMA Center

Office no. - 346,
Mastermind - 1,
Royal Palms, Aarey Colony,
Goregaon(E),
Mumbai.

CONTACT PERSON:
 
Mr Bandu Sonar
H/P No.: +91 93008 28171

 

 

 

 
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